Privacy Policy

Last updated: January 1, 2025

At Peak Performance Physical Therapy, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information. For information about your protected health information, please see our HIPAA Notice.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number, date of birth)
  • Insurance information
  • Medical history and health information
  • Appointment and scheduling information
  • Payment and billing information
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Provide and coordinate your healthcare services
  • Schedule and manage appointments
  • Process payments and insurance claims
  • Communicate with you about your care
  • Send appointment reminders
  • Improve our services and patient experience
  • Comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information with:

  • Healthcare providers involved in your care (with your consent)
  • Insurance companies for billing purposes
  • Service providers who assist our operations
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and limited access controls.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Receive a copy of your data in a portable format

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and for marketing purposes. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Peak Performance Physical Therapy

Privacy Officer
123 Wellness Way, Suite 100
Healthville, ST 12345
Email: privacy@peakperformancept.com
Phone: (555) 123-4567